The Broadcom-VMware Acquisition: Navigating the Aftermath and Its Impact on Partners and Customers

Customers and partners are left grappling with the potential implications of the acquisition, particularly in terms of cost and service quality.
VMWare Logo

Introduction: A Shift in the Tech Landscape

The recent acquisition of VMware by Broadcom has sent ripples through the technology sector, marking a significant shift in the landscape. This move has not only affected internal dynamics within VMware but also posed considerable challenges for partners and customers. C.R. Howdyshell, CEO of Advizex, a company deeply integrated with VMware, voiced concerns about the resulting “significant concern and chaos” in the sales trenches. This sentiment echoes the broader anxiety and uncertainty that have enveloped VMware’s ecosystem following the acquisition.

Inside VMware: Employee Perspectives and Operational Challenges

The atmosphere within VMware post-acquisition is one of uncertainty and disappointment. An anonymous manager described the mood as a “combination of disgust and disappointment.” Employees, some of whom have been with the company for years, are facing layoffs and a lack of communication regarding their future. “For months we have not known what would happen, and we have been treated as disposable,” the manager shared, reflecting a sentiment of neglect and ambiguity that has pervaded the organization.

The operational challenges extend to VMware’s partners. Howdyshell from Advizex highlighted the practical difficulties faced in the wake of the acquisition, noting the stalled Enterprise Licensing Agreements (ELAs) and Technology License Agreements (TLAs) with clients. “We have been told that every proposal is null and void, and we have to get new pricing,” he said, underlining the uncertainty and frustration among VMware’s partners.

The Broader Impact: Customer Concerns and Market Reactions

Customers and partners are left grappling with the potential implications of the acquisition, particularly in terms of cost and service quality. The fear of increased prices and reduced support quality is a major concern. A top VMware partner CEO, preferring anonymity, expressed apprehension about customers being subject to price hikes and a potential decline in service quality. “We have a lot of customers concerned about the costs increasing on VMware and the quality of service and support going down,” he stated.

In the broader market, competitors like Nutanix are positioned to benefit from the turmoil at VMware. The same CEO mentioned Nutanix’s compelling value proposition for VMware customers looking for alternatives amidst the chaos. “If you are currently on Nutanix, you can effectively move at no additional cost to Acropolis,” he explained, indicating the potential market shifts as a result of the acquisition.

A Time of Transition and Adaptation

The acquisition of VMware by Broadcom represents a pivotal moment in the tech industry, one that underscores the complexities of corporate mergers and acquisitions. For VMware, its employees, partners, and customers, it’s a time of significant transition, requiring adaptation to new realities. The situation highlights the importance of clear communication, strategic planning, and the need for flexible adjustment strategies in the ever-evolving tech landscape. As the industry continues to watch the unfolding events, the focus remains on how these changes will shape the future of VMware and its place in the technology sector.

News & Insights

Send Us A Message